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Hifidelio-User.de • Thema anzeigen - Network issue

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Aktuelle Zeit: 20.11.2018 18:46

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 Betreff des Beitrags: Network issue
BeitragVerfasst: 03.11.2011 08:57 
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Registriert: 04.09.2010 17:28
Beiträge: 24
Hallo,

I would appreciate some advice on a network issue I am experiencing. Firstly please find my Fidel configuration details below and apologies for my lack of German and bad English:)

The Fidel is running software version 2.3.28 PRO, I have upgraded to 500GB hard drive and it is connected using an Ethernet connection using the following settings: -

Mode: Expert Mode
WLAN: On
Internet via: Ethernet
IP Address: 192.168.1.201
Subnet Mask: 255.255.255.0
Router: 192.168.1.1
DNS: 192.168.1.1
Network Name: Hifidelio
Protection: WPA
Channel: 10
Web Proxy: No

The Fidel network services that are enabled are: -

Web Interface
UPnp/AV
VNC
UPnP/AV Remote Control

My router is a Vodafone Home Gateway HG556a and I have changed my routers WIFI encryption to WPA to enable connection to the Fidel over WIFI.

In addition to this I have Ethernet cable connected from the router to a network switch in my living room which is used to connect my networked devices including my Fidel.

I have a Window 7 PC connected to the Fidels network switch via Ethernet, a Windows Vista laptop connected to my router via WIFI.

I connect to the Fidel using Tight VNC viewer, Leonore and Kammeri Software's Hifi-Remote iPhone app.

The issue I am experiencing is that I lose the network connection to the Fidel.

On boot / start-up it may take few minutes before I can connect to the Fidel and usually I lose connection over Ethernet within an hour. When the connection is lost I notice that the indicator light on the network switch does not indicate that there is a connection.

Connecting to the Hifidelio network connection over WIFI I lose connection intermittently and may or may not have internet access. The same applies to the iPhone app.

I read in a previous post about an issue were the hard drive caused the WIFI card to overhead and stop working (http://www.hifidelio-user.de/viewtopic.php?t=3888), however, this issue effects both the WIFI and Ethernet connections.

Any help or advice is greatly appreciated.

Danke, Stig


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BeitragVerfasst: 03.11.2011 23:32 
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Registriert: 30.09.2006 13:54
Beiträge: 152
Hello Stig,

the Hifidelio is connected to the Router via cable AND wireless?
you only need one connection, preferrable cable
wireless devices can connect to the Fidel through the router
two routers/switches connected via two different connections can cause broadcast storms

Houd][n][


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BeitragVerfasst: 04.11.2011 00:27 
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Registriert: 27.01.2005 21:11
Beiträge: 2436
Concerning the wired connection: You most likely have a defective LAN-bridge-chip. Several users have experienced this problem - the chip overheats and the connection drops after few hours/minutes.


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BeitragVerfasst: 04.11.2011 21:05 
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Beiträge: 24
Hallo,

Danke for the advice, however, I have some questions for both of you see below:)

Houd the issue that I am experiencing seems to be similar to the one that gigi described as I lose the ethernet connection after a few hours / minutes.

Due to this and to your advice that two routers / switches can cause broadcast storms I have disconnected the ethernet cable and changed the Internet Via setting to WIFI.

However, I am unable to connect over WIFI. The connection is not available in the Network and Sharing Centre and I am not able to connect via Leonore, VNC, by mapping drive or by iPhone app.

I have changed the encryption to WPA and have also tried using the Fidel Home Network option with no luck.

Can you confirm if I need to change my router config to enable me to connect via WIFI.


Gigi I read in a previous post about the LAN chip overheating and that some users found that a shorter LAN cable resolve the issue. I will try this tomorrow morning.

As I would like a long-term solution do you know if it is possible to easily replace the chip to resolve the issue.

Danke, Stig


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 Betreff des Beitrags: Ethernet connection working
BeitragVerfasst: 10.11.2011 22:20 
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 Betreff des Beitrags: Re: Ethernet connection working
BeitragVerfasst: 06.12.2011 01:48 
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Registriert: 09.09.2008 16:52
Beiträge: 27


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BeitragVerfasst: 14.04.2012 10:30 
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